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Frequently Asked Questions

Think about your routine! Our smaller size cups are perfect for quick trips, small portions, and kids. Medium sizes cover workouts and commutes, and larger, 32oz+ cup sizes are your all-day hydration heroes. If you’re constantly refilling, size up. You won’t regret it!

What are your main priorities? We have SO many amazing features that help you customize your sipping experience!

Want to alternate between hard and soft straw firmness or “bite”? Go for our Stress-Less Straw.

Want to relieve some stress at work? You might love our soft, stress relief handle grip.

Hate hand-washing? You’re in luck, because all of our bottles are dishwasher safe!

Buying for the littles AND yourself? Our leak-proof lids and cupholder-friendly bases will make your life a little easier.

Just twist, tilt, or slide—you will feel the silicone straw sleeve “click” into place as it lands in your groove of choice.

Move the sleeve up to place it in the soft sip position and down to place it in the firm sip position.

Our adjustable straw tips are built to move with you! Whether you prefer an upright angle or a laid-back slurp, you’re in control. (Bonus: it’s detachable for easy cleaning.)

Each of our bottles is designed with either cold beverages or hot beverages in mind, with features that make your life a little easier. But, you can put whatever you want in your cup—we don’t judge.

Whatever you’re sipping, the inside cup temp will stay stable for MUCH longer with the help of our industry-leading triple-layer vacuum insulation tech.

Like a hug for your fingers! It’s soft, easy to hold, and designed to reduce tension—whether you’re hauling it from the gym, the office, or your kid’s soccer game.

Basically, imagine sinking your fingertips into a stress ball every time you take a drink. It’s fantastic, if we do say so ourselves.

We use premium 18/8 stainless steel, strong borosilicate glass, BPA-free plastic, and food-grade silicone. Our goal is always to provide clean, safe hydration you can trust.

Bonus: all materials are 100% dishwasher safe!

Toss it in the dishwasher or rinse with warm, soapy water.

For a deep clean, use a bottle brush or scrubber to clean the inside and a straw brush to get the straw squeeky clean.

All parts (including lids and straws) are dishwasher safe.

Yes! Our lids are designed for a tight, no-drip seal that’s ideal for kids and commuters.

When properly sealed, you can toss your SUBZERO® gear in your bag without a second thought.

Our bottles are meant for commuters and people who are on-the-go. They will fit *most* cupholders, but we suggest you double-check the base diameter before purchasing.

Not sure if it will fit? Get in touch with us at support@subzerogear.com for help!

Absolutely. Our materials are non-toxic and BPA-free, so you can rest easy that your kiddos are sipping ONLY their drink when they use our bottles.

Microban® is a built-in layer of antimicrobial protection that helps your bottle stay fresher between washes and look newer, longer.

Think of it like a secret clean team baked right into the design. It doesn’t replace soap and water, but it fights weird tastes, funky smells, and stains to give your gear more oomph.

Nope. Stainless steel and microwaves are not friends. Stick to cold or hot fills and let the insulation do the heavy lifting.

The double-wall vacuum insulation creates an airless space between two layers of stainless steel—no air means no temperature transfer in or out. That keeps your drink hot or cold for hours, while your hands stay dry and protected. No condensation, no burning fingers.

The copper lining we use in our cups also gives a boost by reflecting outside temps out and sealing inside temps inside the cup where they belong. 

We’ve got your back. SUBZERO® bottles come with a Lifetime Warranty, and our customer service team is here to make things right. Reach out—we’ll sort it immediately.

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