Thank you for choosing SUBZERO®. We aim to deliver your order quickly and reliably. Please review our shipping policies below.
Shipping Locations
We currently ship within the United States only.
Continental U.S. – Flat-rate shipping of $6.99 for most orders.
Alaska, Hawaii, and U.S. Territories – Rates are calculated at checkout
We do not ship to P.O. Boxes, APO, or FPO addresses at this time.
Processing & Delivery Times
Orders are typically processed within 1–2 business days
Most shipments arrive within 5–14 business days
Delays may occur during peak seasons or holidays
Most orders are shipped from our warehouse in St. Clair, Missouri.
Free Shipping
All mainland United States orders over $50 (after promotions or discounts) qualify for free standard shipping.
At this time Alaska, Hawaii, and U.S. territories do not qualify for free shipping.
Tracking Your Order
Once your order has shipped, a tracking number will be emailed to you. You can also view tracking updates under My Account → Orders.
Delayed or Damaged Shipments
If your order is delayed or arrives damaged, please contact us immediately at:
📧 [email protected]
Include your order number and the details of your situation. We’re here to help!
Shipping Support for SUBZERO® Retail Partners
If you have questions, concerns, or issues with a SUBZERO® Retail Shipment, please contact Joe Perraut, Director of Sales, at  [email protected].
